What the York Region CISM Team Can Do for You

The York Region CISM Team provides peer support, crisis intervention, and specialized training for York Region emergency service workers following critical incidents.

Emergency responders are exposed to challenging and often traumatic events. Certain incidents can have a lasting emotional impact. When this happens, our team is here to help. We offer the following supports:

One-on-One Support

A peer team member reaches out to the individual involved to listen, provide information about common stress reactions, and assess any ongoing needs. While initial contact may be by phone, in-person meetings are prioritized whenever possible. Support, follow-up, or referrals are offered based on the individual’s needs.

Defusing

A brief, informal session led by peers — and occasionally a mental health professional — held shortly after a critical incident, typically at the end of a shift. Defusing provides a safe space to talk about the event, normalize reactions, and offer resources. Team members remain available afterward for one-on-one support.

Debriefing

A more structured group intervention facilitated by CISM peers and a mental health professional. Typically held a few days after an incident, debriefings provide a space for shared understanding and collective recovery. They are voluntary, confidential, and consistently rated by participants as helpful. Follow-up care and referrals are available as needed.

R.I.T.S. – Rest, Information, and Transition Services

Used during major or extended incidents, RITS provides a space for responders to decompress, receive essential information, and transition safely back to duties or off-shift. These sessions help mitigate the cumulative stress that can occur during prolonged operations.

Training & Capacity Building

We prioritize the ongoing education and development of our own CISM team members to ensure they remain prepared, informed, and effective. In addition, we offer training to outside organizations.