New dates coming for fall 2023.

Course Description:

This 3-day course combines the learning from the two foundation courses, Assisting Individuals in Crisis and Group Crisis Intervention.  This learning will be of benefit to any organization wanting to establish or maintain a peer support program and save a day of valuable staff time.

The three days are intensive and successful participants will receive certificates for both Assisting Individuals in Crisis and Group Crisis Intervention.  The course requires 27 contact hours with the instructor over the three days.  This is why the course typically runs from 8 am to 6 pm.

Read the official course description on the ICISF Website:

This 3-day course combines ALL of the content of ICISF’s Assisting Individuals in Crisis & Group Crisis Intervention courses.

Please look closely at the times for this class since they vary from other classes being offered at ICISF Regional Trainings. Only those attending all hours of class will be issued certificates. Please plan travel accordingly.

Crisis Intervention is NOT psychotherapy; rather, it is a specialized acute emergency mental health intervention which requires specialized training. As physical first aid is to surgery, crisis intervention is to psychotherapy. Thus, crisis intervention is sometimes called “emotional first aid”. Designed to present the core elements of a comprehensive, systematic and multi-component crisis intervention curriculum, this course will prepare participants to understand a wide range of crisis intervention services for both the individual and for groups. Fundamentals of Critical Incident Stress Management (CISM) will be outlined and participants will leave with the knowledge and tools to provide several group crisis interventions, specifically demobilizations, defusings and the Critical Incident Stress Debriefing (CISD). The need for appropriate follow-up services and referrals when necessary will also be discussed.

This course is designed for anyone in the fields of Business & Industry Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance, Healthcare, Homeland Security, Mental Health, Military, Spiritual Care, and Traumatic Stress.

Program Highlights

  • Psychological crisis and psychological crisis intervention
  • Resistance, resiliency, recovery continuum
  • Critical incident stress management
  • Evidence-based practice
  • Basic crisis communication techniques
  • Common psychological and behavioral crisis reactions
  • Putative and empirically-derived mechanisms
  • SAFER-Revised model
  • Suicide intervention
  • Relevant research findings
  • Large group crisis interventions
  • Small group crisis interventions
  • Adverse outcome associated with crisis intervention
  • Critical Incident Stress Debriefing (CISD)

Completion of “Individual Crisis Intervention and Peer Support” & “Group Crisis Intervention” and receipt of a certificate indicating full attendance (27 Contact Hours) qualifies as two CORE classes in ICISF’s Certificate of Specialized Training Program.

Please direct inquiries to

Instructor: Steven Horner

Steve is a member of York Regional Police with 30 years of policing experience. His work in critical incident stress management started in 1996 and he joined the York Region CISM Team in 1997. Steve delivers a rich training experience through personal experiences and multi-media presentations as well as role-play exercises tailored to the unique composition of every class.

Instructor: David Boucher

David Boucher, a professional firefighter with the Central York Fire Service for 13 years, has spent years developing his skills not only as a CISM instructor, but as a leader. Starting his career with the Canadian Forces in the combat arms, his drive and skills led him to the Special Forces, sending him on numerous overseas tours. Following this, David pursued a career in firefighting, first working with the Canadian Forces and then with Central York Fire Services. He quickly brought his special set of skills and leadership abilities to good use there, becoming a Shift training instructor for both rope rescue and ice water rescue, as well as a peer fitness trainer. Additionally he has spent the last two years as a qualified Acting Captain within the CYFS.